Niagara Licensing Migration - Scheduled for Friday, July 9, 5 PM ET to Sunday, July 11, 8 AM ET USA time
The Niagara Central Licensing application is being upgraded to a cloud hosted platform. This upgrade will improve performance and reliability to provide a better user experience. The migration of Niagara Central Licensing to the cloud hosted platform will occur Friday, July 9, 5 PM ET to Sunday, July 11, 8 AM ET. During this migration the Niagara Central licensing system will be offline. There will be no change to the way customers access the licensing server once the application is back online. The website and log-in information will remain the same.
What: Niagara Central Licensing application is being upgraded to a cloud platform
When: Friday, July 9, 2021 at 5:00 PM ET to Sunday, July 11, 2021 at 8:00 AM ET
Why: System update and migration to a cloud hosted platform to improve user experience
Impact: System will be offline during the migration
In preparation for the upgrade, order processing for all systems will end at 5:00 PM ET on Friday, July 9, 2021. If you have an emergency licensing request, please contact your regional Customer Support via phone or email and provide the following information:
Contact phone number
Emergency license request details
Product(s) and quantity
Purchase order number
Shipping/billing address (required for order processing)
An emergency license request is defined as a site or building that is inoperable and requires a software license upgrade or software license replacement to resume operation. Only these types of requests will be processed.
We apologize for any inconvenience and appreciate your patience. As always, thank you for your continued partnership. Please email email@example.com for and license change requests and If you have any questions regarding the new price changes, please contact firstname.lastname@example.org.
Please pass this message on to everyone in your organisation who might need this information.